Andy & me : crisis and transformation on the lean journey by Pascal Dennis

By Pascal Dennis

2006 SHINGO PRIZE for EXCELLENCE in production RESEARCH

Based at the author's own event with Toyota’s grasp academics and with businesses in the course of nice swap, Andy & Me is a enterprise novel set in a failing New Jersey car plant targeting the tribulations of Tom Pappas, the plant supervisor. The events, characters and plant politics will ring actual with many readers.

In a funky, readable variety, Andy & Me follows Tom's courting with Andy Saito, a reclusive, retired Toyota guru whom Tom persuades to aid store his plant during the instructing of the mythical Toyota construction process (TPS).

On this trip, the reader learns that TPS is greater than only a selection of instruments; it involves a brand new state of mind and behaving. although Tom reveals good fortune ― either in his plant and in his own existence ― he learns from Andy that profitable development is "endless and eternal."

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Sample text

On the wall there were photos of Mr. Kano and Mr. Ueshiba, the great senseis who had founded judo and aikido, respectively. I had bowed to both photos many times. It was pleasingly dim in the dojo. There were about 20 people in the class. Which one was Andy? I shut my eyes and began to breathe deeply like Mr. Chiba taught me. Images began to drift by … my kids, parents, people at the plant. My neck and shoulders were tight. I had a headache. I inhaled and exhaled, concentrating on my “one-point,” the spot two inches below my navel, from which my being apparently emanates.

When we parted, Andy gave me a list of books to read. I had found my sensei, if he would accept me as a deshi. The next day I was on the phone to Bill Barrett. “Saito is the real deal, Bill. But I don’t know if he’ll work with us. He seems ambivalent. ” “Let’s have a teleconference with Rachel,” Bill said. Rachel Armstrong is senior vice-president of North American operations and Bill’s boss. ” She won’t tolerate bullshit, and her temper is legendary. But she treats people fairly and with respect.

Sylvain has energy, ambition, and a good manufacturing mind. Rumor has it he wants my job. But he’s © 2011 by Taylor & Francis Group, LLC 34 • Andy & Me never left a footprint anywhere he’s been. No improvement, no systems, no successor. Sylvain doesn’t believe hourly team members should be involved in production decisions. He runs his shop from the Body control room through banks of computers. Problems are handled by engineers. Workers do as they are told. Sylvain is enamored with his Virtual Manufacturer software, which tells him what’s happening machine by machine.

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